First, distinguish whether the connection is slow, the picture is not clear, the input is delayed, or the cloud application itself is running slowly. Only change one condition at a time to know which changes are effective.
1. Record symptoms and time of occurrence
Write down the device, network, client version, selected region and specific performance. If only a certain application is slow, check the application and cloud resources first; if the entire desktop is delayed, then check the connection link.
2 · Compare networks and devices
If possible, switch to a network or local device and close tasks that are taking up bandwidth. Keep cloud specifications and applications unchanged to differentiate between local and remote factors.
3·Adjust the picture and connection parameters one by one
First reduce the resolution or frame rate to observe the changes, and then check the officially supported node selection. Do not change multiple settings at the same time, and do not regard the delay promoted by the official website as the actual measurement result of your own network.
4 · Collect reproducible information and then seek help
Record the time of occurrence, error message, client version and reproduction steps, and check the official service announcement. Cover the account and file content when sharing screenshots, and restore previously recorded settings.
comparative judgment
| Following objects | Main differences | Next step to check |
|---|---|---|
| The picture is blurry but the operation is timely | Encoding or image quality settings | Check resolution and bandwidth |
| All operations are half a beat slow | Local network or transport link | Change the network and check the nodes. |
| Single application freezes | Application or cloud resources | Check task load and compatibility |